I booked a visit to Cabo,Mx.with AA holidays.Within the returned excursion we were booked with USAir.the flight was cancelled mainly because according to the agent there was no airplane to fly us again to Monterey.We had to invest
went to the Dominican Republic on getaway with my spouse and son on july31 til aug seventh 2015 had a great time until time and energy to go property, the flight leaving on the aug7th experienced a hold off for 8 hrs for departing to Miami then suppose to connect and head over to dulles airport.
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I am standing at American airlines counter in McAllen, Tx expecting a hotel voucher three hours just after landing from Flight 5783 that was redirected due to terrible climate more than Queretaro.
The purple tape to secure a response a few serious messed up trip from start off to complete is terrible. I have been looking to receive a reaction from AA but the operate all around is exactly what AA wants so you may surrender..GUESS WHAT ? i dont give up effortlessly. so AA i await your response.
So, Here are a few thing’s I have observed that I will Take note right here, and look at it my very own educational venting due to the fact they don't serve the customer perfectly in any way regarding this:
I desired to vent my disappointment Using the baggage situation along with your airline. All the things else was good, though the way my baggage was dealt with would make me think 2 times just before reserving with AA once again. I had been charged $25 Each and every way for a person bag, not being informed my bag can be carried on for no cost. To incorporate insult into the $50 charged, my bag was damaged on the outside on getting returned to me.
My daughter And that i flew to Barbados for my Good friendâ€s funeral on Jul 23rd. We had a disservice and within the return flight, we were being pressured to attend about an hour or so for a wheelchair. It absolutely was aggravating, and as anyone with cardiac health, it had been considerably Frightening.
I appreciate you will be experiencing a merger and many personnel may very well be a lot less than thrilled, but this Mind-set should not be obvious towards your consumers who are only calling to obtain some help.
I lately flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of many stewardesses was a lady named Kim who were a stewardess for a long period on American. I used to be flying with my daughter and her 4 month outdated little one and experienced various keep on bags as well as a bag for your pumping and nursing bottles. Kim was excellent, such a fantastic help with a lot of things for the duration of our journey including but not limited to getting about the flight, obtaining the baggage to the overhead compartments, obtaining us things we needed during the flight and receiving out in the flight with our bags.
To the returning flight we checked in and the team greeted us and seemed pretty professional. Certainly right until we Visit the counter. The youthful guy was very inexperienced. The agent next to him spelled out that we set the incorrect ticket on one of our 8 luggage. They two gentlemen couldn't function it out and mainly instructed us everything was Okay.
My spouse And that i had flight reservations for right now (March 15, 2014) and after a program heart scan on Wednesday of the week, he was diagnosed having a critical heart trouble. On Friday, March 14, 2014 websites he experienced to possess a coronary heart catherization and it had been not possible for us to go on our holiday vacation. I called American Airways Purchaser Service and was properly instructed “hard luckâ€.
What I choose to inquire from American Airways is could you guys you should waive this cost for us. I'm sure I termed in now and paid out the various, but for those who fellas can you should help us out, that would suggest a great deal for our relatives During this vacation.
Hi，I needed to inquire questions about deliver a cat through the U.S. to China, so I termed your Chinese service. The woman known as Annie picked my phone. I questioned my issue and she mentioned †there is not any way†I mentioned a person told me it is feasible. She said †They're lying†she did not give me any clarification. I made a decision to contact yet again, A different female answered my call.